Managed Services & Support

Make Your IT Systems Thrive

High-Quality Managed Services & Support

Managing your overall IT infrastructure and systems in production requires dedicated services and support to not only survive but thrive in the digital age. Partner with HyreIT as your managed service provider (MSP) to optimize your IT strategy, benefit from the increased reliability of business-critical applications, and always get expert support when you need it.

Problem Solving Managed Services & Support

Optimize Operations & Reduce Costs

Trim down your monthly costs and reduce in-house labor by optimizing your daily operations with automation, eliminating inefficiencies.

Increase Scalability & Flexibility

Easily adapt your IT resources to changing demand and organizational needs with managed services that shift with your priorities.

Streamline Business Operations

Keep your business running smoothly with a trusted partner to handle the latest application updates, bug fixes, and integrations.​

Minimize Application Downtime

Reduce downtime & mitigate the impact of failures with proactive maintenance, disaster recovery plans and rapid response.

Our Solutions and Services​​

IT Services Management Strategy

Align technology initiatives with your business goals to ensure optimal resource utilization and drive operational efficiency.

Cloud & Infrastructure Management

Monitor, maintain, and optimize your IT infra, ensuring stability, security, scalability, and alignment with strategic objectives.

24x7 Dedicated Emergency Support

Ensure the uninterrupted availability of your most business-critical applications with 24x7 IT support from a dedicated, global team.

Ongoing Enhancements & Ad-hoc Support

Get support from experts who look after ongoing updates, apply patches, Fix bugs and perform operating system maintenance.

Incident Response and Management

Despite preventive measures, cyber incidents may still occur. Cyber security services include incident response and management strategies to minimize the impact of security breaches and prevent future occurrences.

Cloud Security

With the increasing use of cloud services, cloud security has become a critical aspect of cyber security services. This involves securing data stored in cloud environments, implementing strong authentication mechanisms, and ensuring compliance with regulations.

Network Security

Network security focuses on protecting the integrity and confidentiality of data transmitted across networks. This includes implementing firewalls, intrusion detection systems, and encryption protocols to prevent unauthorized access and data breaches.

Endpoint Security

Endpoint security involves securing individual devices, such as computers, laptops, and mobile devices, from cyber threats. This may include deploying antivirus software, conducting regular security updates, and implementing access controls.

Get L2 & L3 Managed Support

Our L2 and L3 managed support teams are here 24×7 when and where you need them, with resources spread across South America, Europe, and Asia to provide timely maintenance and support for your most important products and applications. In a normal month, our support team processes around 400 incidents with an average initial reaction time of under 15 minutes. With metrics like these, we renew over 90% of our service contracts each year.

Why Make HyreIT Your Managed Service Provider?

High-Quality Managed Services & Support

By making HyreIT managed services and support team your own, you can focus more time and effort on your core business tasks while we help you significantly reduce the cost of application ownership and keep system functionality up to date. Best of all, our experts take the time to understand your business and the nuances of your tech stack, so you can expect our partnership to pay dividends over time!

Cost Efficiency
High-Quality Services
Flexible Subscription Plans
Wide Tech Stack
Development Team Proximity

Our Platform Expertise

Our  L2 and L3 expert engineers can integrate, deploy & migrate any of the current client infrastructure needs as per the requirements and provide 24/7 support & monitoring for core domain technologies on time in the following technologies but not limited to. HyreIT is open to work in various other industry vertical & technologies as well.

Ticketing Tools: ServiceNow, BMC Helix, Microsoft service manager, Jira Service Management, SolarWinds ITSM etc.

Supported Platforms: Amazon Web Services, Azure Web Services, Paloalto, Fortinet, Checkpoint, Crowdstrike, Zscaler, Cloudflare, Google Cloud etc.

Infrastructure Monitoring Tools: SolarWinds, Splunk, Zabbix, Dotcom-Monitor, Nagios, Dynatrace, Datadog, Prometheus, ManageEngine OpManager etc.